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How Do I Fix My Yahoo Mail problems? | Yahoo mail Not Working 2021

Updated: Jul 12, 2021

If you are a Yahoo internet user then you might know about the Yahoo mail service. It is an email service provided by Yahoo to its internet user. Yahoo has some exemplary features like 1TB free storage space, an inbuilt spam filter, etc. However, it is a harsh reality that no email service can be absolutely problem-free. Every now and then, you have to face some sort of problem with your email account. And Yahoo email is not an exception. More often than not, we can see users complaining that their Yahoo mail not working.

Not being able to access your email account can be very frustrating especially when you are looking to send or receive an urgent email. Nevertheless, you don’t have to worry if your Yahoo stopped working. You just need to follow some basic troubleshooting steps and you will be able to cope up with most of the Yahoo email issues with ease.

Why my Yahoo email isn’t working?

There is no particular reason or factor which we can point out as the primary reason responsible for Yahoo email problems. In fact, there are countless numbers technical and non-technical glitches that can cause a lot of trouble for Yahoo mail users. Let’s have a look at some of the most commonly prevailed errors and issues in the Yahoo webmail service.

  • Yahoo login problems – unable to sign in to Yahoo, unable to log in to Yahoo, etc.

  • Yahoo password not working.

  • Forget the Yahoo email password.

  • Yahoo email not sending/ receiving emails.

  • Yahoo mail not loading on iPhone.

  • Unable to check the Yahoo mail attachment.

  • Yahoo not responding or opening on android.

  • Receiving a lot of spam emails on Yahoo mail.

  • Yahoo acccount not opening on Google Chrome/ firefox/ safari.

  • IMAP/ POP settings not working/

  • Not able to reset Yahoo email password/ Yahoo password recovery not working.

Please note that these are just a small number of possible issues in a Yahoo mail account. Actually, there are many more errors and glitches that you may face while using the Yahoo account. If you are unable to defeat any sort of issues, the best way to get them repaired is by reaching the Yahoo customer care department. There are numerous support options offered by the Yahoo support team that users can pick to get support.

How to Fix the “Yahoo mail is not working” problem?

The process to resolve your email problem depends upon the exact error or issue you are facing. It is not possible to discuss solutions to all the errors in a single post. However, you can check the basic troubleshooting information for most of the common Yahoo email problems as given below:

Yahoo mail account stopped working on Google Chrome, Firefox, or other web browsers.

In case Yahoo not working on a computer web browser then you should follow the steps elaborated below:

  • First of all, you should ensure that your computer is connected to a smooth internet connection. You need to contact your Internet service provider if you are not connected to the internet.

  • Then, you need to check your browser and make sure it is compatible with your Yahoo mail account.

  • Make sure that the version of your browser is not outdated.

  • Clear the browsing data including the cache and cookies of your web browser.

  • We add extensions and add-ons in our browser to make web browsing easier. Many a time, these extensions can also cause a problem in browsing websites like Yahoo. If you also have any suspicious extension added to your web browser then you should disable it temporarily.

  • Similar to the extensions, antivirus software can also block Yahoo from working properly. So, you may disable your antivirus temporarily and check if this resolves the problem or not.

  • In case the problem continues then we recommend you to open Yahoo mail on any other browser and device.

Forget Yahoo Mail password/ Yahoo Password not working.

Please note that it is not possible to get back the same password that you were using before. You can reset the Yahoo password and create a new one by following the steps given below.

  • Visit the official login page of Yahoo Mail.

  • Click on the “Forget your password” link that will appear below the sign-in window.

  • Then, you have to provide your Yahoo email address.

  • After that, you need to enter your registered mobile number or alternate email id.

  • Once you are done with entering the above details, then Yahoo will send you the verification code on your registered phone number or email id, through which you can easily change your Yahoo account password.

Unable to send Email on Yahoo Mail

Here are the steps that you should follow if your Yahoo email account is not sending emails.

  • Check your internet connection and ensure that your internet connection is smooth enough to send an email.

  • The web browser and device you are using to send Yahoo emails should be compatible.

  • Ensure that you are trying to send the email to the correct email address.

  • Check SMTP settings if you are unable to send Yahoo emails using third-party email clients.

  • Switch to another device/ browser to check if you can send an email or not.

  • Contact your recipients and ask them to do the following things.

    • Ask them to check their spam folder.

    • Make sure that the recipients haven’t blocked you.

    • Ask them to contact their email service provider.

Not able to receive Yahoo mail.

To check this issue, you should try to send yourself an email. If you can’t receive this email then it is clear that there is a problem with your Yahoo mail account.

  • Check other folders within your Yahoo email account such as trash, spam, etc.

  • Check your internet connectivity.

  • Make sure that you are using the account on a compatible browser and device.

  • Ensure that you haven’t blocked the sender by mistake.

  • Check the filter settings in your Yahoo webmail account. Make sure the emails you are expecting are not being filtered out.

  • Contact your sender and ensure that the email is actually sent from their end.

  • In case the issue persists then it is better to contact Yahoo customer support number.

Yahoo not working on iPhone

On an iPhone, you can use Yahoo email via Safari browser or the “Mail” App. If Yahoo mail is not working on safari then you should check the steps applicable for chrome/ firefox mentioned above in this post. In case you are finding it difficult to use Yahoo mail through the “Mail” app then you should check the steps given below:

  • Select a security question and provide the answer in a way that you can remember it.

  • Then, you have to provide a new password for your Yahoo mail account.

  • Confirm your password by entering it again.

  • Check your wifi or mobile data connection to ensure you are connected to the internet. You should also turn off the airplane mode on your iPhone if it is on.

  • Uninstall all such applications that can block the proper workflow of Yahoo email.

  • Ensure that you are using the correct Yahoo IMAP/ POP setting for iPhone. The IMAP Settings for using Yahoo on iPhone is given below:

Incoming Mail (IMAP) Server

  • Server - imap.mail.yahoo.com

  • Port - 993

  • Requires SSL - Yes

Outgoing Mail (SMTP) Server

  • Server - smtp.mail.yahoo.com

  • Port - 465 or 587

  • Requires SSL - Yes

  • Requires authentication - Yes

In case the IMAP settings are not working properly then you can set up Yahoo email on iPhone using POP.

Yahoo mail isn’t working on Android.

A lot of users prefer using the Yahoo account on android. If you are finding it difficult to do so then you may check the troubleshooting instructions given below:

  • Make sure you are using the correct Yahoo IMAP/ POP settings for Android. Here is the accurate POP setting to add Yahoo email to an android phone.

    • Incoming mail server hostname: Server - imap.mail.yahoo.com

    • Incoming mail server port: 993

    • Requires SSL - Yes

    • Outgoing server: smtp.mail.yahoo.com

    • Outgoing Port: 465 or 587

    • Authentication required: Yes

  • You may switch from POP to IMAP or vice versa if the settings are not working properly.

  • Ensure that your android phone is not running out of storage space.

  • The Yahoo should work fine after entering the correct POP/ IMAP settings. In case the problem continues then you may dial the Yahoo helpline number for more assistance.

Conclusion

After you have followed the steps above, you come to know how to fix common Yahoo mail Not Working issues. However, Users are free to contact the Yahoo support team to avail of effective assistance from the customer service on all sorts of issues.


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